Privacy Policy

NAQIA (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.naqia.gov.pg. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the website, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of our website after the date such revised Privacy Policy is posted.

COLLECTION OF YOUR INFORMATION

This website is integrated with a Secure Socket Layer (SSL) that encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorized access.

The information we may collect on this website includes:

Personal Data

Personally, identifiable information such as your name, email, phone number, billing address and shipping address which allows us to process and fulfill your order successfully. It also helps us in maintaining your account. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of our website.

Financial Data

Financial information, such as data related to your payment method when you purchase (e.g. valid credit card number, card brand, expiration date) are processed securely through Wire card Singapore Pte. Ltd. NAQIA does not store any credit card information on our servers.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Create and manage your account.
• Email you regarding your account or order.
• Fulfill and manage permit applications, permits, payments, and other transactions related to the Site.
• Increase the efficiency and operation of the Site.
• Notify you of updates to the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the Site.
• Resolve disputes and troubleshoot problems.
• Send you a newsletter.

We do not rent or sell your personal information to anyone.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honour commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

COOKIES

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. You do not need cookies enabled to use the website. The Website uses “session cookies” which are only stored in your browser’s memory for the length of time you are actually logged in.

SECURITY OF YOUR INFORMATION

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account
• Contacting us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account with the Site
• Logging into your account settings and updating your preferences.
• Contacting us using the contact information provided below

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

NAQIA
PO Box 741, Port Moresby
NAQIA Building, 6 MILE, Morea Tobo Road, NCD
Landline: 313 6900 Email: enquiries@naqia.gov.pg